HoneyWise support

Need a hand? Email support@honeywise.app. Tell us what you were doing and what happened (a screenshot helps), and we'll get back to you, usually within two business days. Please never send passwords, full card numbers or two-step codes.

Common questions

• I can't sign in. Use the same method you used before (Google, Apple or email). HoneyWise isn't open for new sign-ups yet; you need an invitation from someone who already has a budget.
• I lost my two-step codes. Email us from your account's address and we'll help you set up a new authenticator.
• My bank isn't updating. Open Settings → Money and use Sync now. If it still says it needs attention, disconnect and reconnect the bank.
• Gmail receipts or Calendar stopped working. Open Settings → Preferences and use Connect Google again.
• How do I delete my data? See the privacy policy; email us and we'll delete your account.